You have questions - we have answers...
We take pride in our rapid, high quality instructor and student support. We always respond as quickly as possible, and often we provide solutions within a few minutes of receiving your inquiry.
Even during our busiest times it is our goal to keep response times under 2 hours for instructors and 24 hours for students!
![Male customer support smiling Male customer support smiling](http://kc.theprohosts.com/wp-content/uploads/sites/5/2019/06/Male-customer-support-smiling.jpg)
Email Support Coverage
Mon – Thurs: 8 am – 8 pm (PST)
Friday: 8 am – 6 pm (PST)
Saturday: 10 am – 1 pm (PST)
Sunday: Closed
[email protected]
Instructor Support Materials
- We provide one on one demos prior to your using the simulation in your course.
- Rapid email response helps you along the way while you are using the simulation - we've got your back!
- An Instructor Manual is provided which details all the materials, how to deliver the simulation, and all the suggested answers and discussion questions
![Two partners look over charts Two partners look over charts](http://kc.theprohosts.com/wp-content/uploads/sites/5/2019/06/Two-partners-look-over-charts-268x300.jpg)
![Smiling students in library Smiling students in library](http://kc.theprohosts.com/wp-content/uploads/sites/5/2019/06/Smiling-students-in-library.jpg)
"Working on the simulation in class was the most enjoyable aspect for me. I felt like it was a battle of whits and problem solving abilities!"
Clinton Hadden - Western Kentucky University
- A briefing PowerPoint is provided to support you introducing the simulation to your students prior to beginning the start of the experiential.
- Example Syllabi and Schedules are helpful in setting up your own course.
- All student materials are available to the instructor.
![chart-coffee-cup-590037-min chart-coffee-cup-590037-min](http://kc.theprohosts.com/wp-content/uploads/sites/5/2019/06/chart-coffee-cup-590037-min.jpg)